Cookie Policy

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and analyzing how you use our site.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled:

• Session Cookies: Used for website functionality, security (CSRF protection), and maintaining your session
• Cookie Consent: Remembers your cookie preferences to avoid showing the banner repeatedly

Analytics Cookies

These cookies help us understand how visitors interact with our website:

• Google Analytics (GA4): Tracks website usage, page views, user behavior, and performance metrics
• Cookie Names: _ga, _ga_G-17FNLK95XL, _gid
• Purpose: Website optimization and understanding user preferences

Third-Party Cookies

These cookies are set by third-party services we use:

• Tidio Chat: Provides customer support chat functionality and remembers chat preferences
• Purpose: Enhanced customer service and support

How We Use Cookies

We use cookies for the following purposes:

• To ensure our website functions properly and securely
• To remember your preferences and settings
• To analyze website traffic and user behavior
• To improve our website performance and user experience
• To provide customer support through chat functionality

Managing Your Cookie Preferences

You have several options to control cookies:

Our Cookie Banner

When you first visit our website, you'll see a cookie consent banner where you can choose to accept cookies.

Browser Settings

You can control cookies through your browser settings:

• Block all cookies
• Block third-party cookies only
• Delete existing cookies
• Set preferences for specific websites

Google Analytics Opt-Out

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Cookie Retention

Different cookies have different lifespans:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain until they expire or you delete them
• Google Analytics: Up to 2 years
• Cookie Consent: Permanent until manually cleared

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated revision date.

Contact Information

If you have questions about our use of cookies, please contact us:

Ashmic Steel Group
C-8-5 Plaza Mont Kiara, Mont Kiara 50480,
Kuala Lumpur Malaysia
Phone: +6 03 6211 3188